Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, I can’t offer you a full refund or exchange.

Please return your order in its original condition to receive a full refund.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at melanie@mindofmele.com.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Missing Orders

Please contact me at melanie@mindofmele.com regarding missing orders. I want to make sure you get your product!

Shipping Returns

To return your product, you should mail your product to: 755 S. Dexter St #23, Denver, CO 80246.

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need Help?

Contact us at melanie@mindofmele.com for questions related to refunds and returns.